Last updated 27 October 2026.
1. Purpose
This policy keeps our numbers safe and usable for legitimate businesses. It applies to every customer and every use of a number.
2. You must not use a number to
- Send spam, bulk unsolicited messages or robocalls.
- Phish, scam, defraud or deceive anyone.
- Impersonate a person, company or authority.
- Harass, threaten or abuse others.
- Create, access or operate accounts that are not yours, or receive verification codes for other people's accounts.
- Evade the rules, bans or verification checks of any bank, payment provider, platform or website.
- Open duplicate or multiple accounts with a service that limits you to one.
- Break any law, including telephone, messaging, privacy, sanctions and consumer rules.
- Resell, sub-allocate or share a number with unverified third parties.
3. Businesses we do not serve
We do not provide numbers for illegal goods or services, adult services, unlicensed gambling, unlicensed financial services, debt collection campaigns, or high-volume outbound marketing.
4. Recording and data
You must get any consent the law requires before recording a call or collecting personal data through a number.
5. Enforcement
We may investigate, suspend or terminate a number without notice or refund, and may report unlawful activity to the authorities.
6. Reporting
Report abuse to [email protected] with the number, the date and a short description.